m88 msports Privacy Policy

This page describes what we collect when you use m88 msports and how we keep that data protected. We collect personal information to verify your identity, process your deposits and withdrawals, and comply with Indonesian law. We encrypt all data in transit and at rest, and we never sell your information to third parties.

Our privacy practices reflect our commitment to your security. When you register on m88 msports, provide payment details, or interact with our support team, you trust us with sensitive information. We take that responsibility seriously and have designed our data handling to be transparent and secure.

If you have questions about how we handle your data, or if you want to request access to your information, contact our support team via live chat in the m88 msports app. We respond in English and Indonesian.

What Data We Collect on m88 msports

We collect personal information when you register an account on m88 msports. This includes your email address, full name, date of birth, phone number, and a valid identity number (such as your Indonesian ID card number). We also collect your residential address and may request proof of address during account verification.

When you deposit funds on m88 msports, we record the payment method you use—whether QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet—along with the transaction amount and timestamp. We do not store your full payment card or bank account number; payment processors handle that data securely on their own servers.

When you contact our support team, we record your messages, our responses, and any documents you provide (such as ID copies for verification). We keep these records for compliance and to improve our support quality.

How We Use Your Data on m88 msports

We use your personal information to verify your identity and comply with Indonesian Know Your Customer (KYC) regulations. This verification protects both you and our platform from fraud and underage access. We compare your provided information against official databases to confirm your identity.

We use your payment information to process deposits and withdrawals on m88 msports. We keep records of all transactions for accounting and compliance purposes. We also use your data to detect and prevent fraud—for example, if we notice unusual withdrawal patterns or multiple accounts from the same device, we investigate.

We may use your email or phone number to notify you of important changes to our terms, privacy policy, or service availability. We do not send marketing emails or promotional messages unless you explicitly opt in.

Data Storage and Third-Party Processors on m88 msports

We store your data on encrypted servers. Our servers may be located outside Indonesia, but all data is encrypted so that even our hosting provider cannot read it. We back up your data daily to prevent loss. We retain your personal information for a minimum of 5 years to comply with Indonesian regulations, even if you close your account.

We use third-party payment processors to handle deposits and withdrawals on m88 msports. These processors—such as mobile banking networks, local payment, online payment, and others—have their own privacy policies. We do not control how they handle your payment data, but we require them to meet security standards before we partner with them.

We may use third-party analytics services to understand how users interact with m88 msports. These services collect anonymized data about page views, button clicks, and session duration. They do not collect your personal information or betting history.

1. Data Collection

   We collect personal, payment, and activity data when you register and use m88 msports.

2. Encryption & Storage

   All data is encrypted in transit and at rest. We store it on secure servers and back it up daily.

3. Third-Party Processors

   Payment processors and analytics services may access limited data. We require them to meet security standards.

4. Retention & Compliance

   We retain data for 5+ years to comply with Indonesian law. We never sell your data to third parties.

We at m88 msports treat your data as sensitive and confidential. Encryption, secure storage, and strict access controls are standard practice on our platform.

Your Rights and Data Requests on m88 msports

You have the right to access your personal data on m88 msports. You can request a copy of all information we hold about you—your account details, transaction history, and support records. We will provide this information within 14 days of your request. Contact our support team via live chat in the app to initiate a data access request.

You have the right to request corrections to your personal data. If your name, address, or other information is incorrect in our system, contact support and we will update it. You also have the right to request deletion of certain data entries, though we typically retain all records for the full compliance period required by Indonesian law.

You can opt out of non-essential communications from m88 msports. If you no longer want to receive account notifications or support messages, you can disable them in your account settings. However, we will continue to send you legally required notifications—such as withdrawal confirmations and security alerts.

Cookies and Tracking on m88 msports

We use cookies on m88 msports to keep you logged in, remember your preferences, and track your session. Cookies are small files stored on your phone or computer. They help us provide a seamless experience—for example, so you don't have to re-enter your password every time you open the app.

We use analytics cookies to understand how users interact with m88 msports. These cookies track which pages you visit, how long you stay, and which buttons you click. This data is anonymized and helps us improve the platform. You can disable cookies in your browser settings, though this may affect your experience on m88 msports.

Third-party payment processors may also set cookies when you deposit or withdraw funds. These cookies are governed by their privacy policies, not ours. We recommend reviewing their policies if you have concerns about tracking.

Data Sharing and Legal Obligations on m88 msports

We do not sell or share your personal data with third parties for marketing or advertising. We only share data with Indonesian regulators and law enforcement if legally required—for example, if we receive a court order or a request from the Indonesian Financial Intelligence Unit (PPATK). We will notify you of such requests when possible, unless we are legally prohibited from doing so.

We may share anonymized, aggregated data with partners to improve our services. For example, we might share statistics about which payment methods are most popular in Jakarta, Surabaya, Bandung, or Medan. This data cannot identify you personally.

If m88 msports is acquired or merged with another company, your data may be transferred as part of that transaction. We will notify you of any such change and provide an opportunity to opt out if your data handling would change materially.

Contact Us About Privacy on m88 msports

If you have questions about our privacy practices, or if you want to exercise your rights regarding your data, contact our support team. You can reach us via live chat in the m88 msports app—we respond in English and Indonesian. You can also email our privacy team, and we will respond within 14 days.

We take privacy seriously and are committed to handling your data transparently and securely. If you believe we have mishandled your data, you have the right to lodge a complaint with the Indonesian Data Protection Authority or other relevant regulators in your jurisdiction.

Your privacy is our responsibility. We encrypt your data, limit access, and never sell your information. If you have concerns, our support team is ready to help.